Online Public Access Catalogue

The objective is quality :

Jaccard, Michel,

The objective is quality : an introduction to performance and sustainability management systems / Michel Jaccard ; translated from the French by Nadia Ljundberg. - 1 online resource : text file, PDF

Includes bibliographical references.

chapter 1. The environment of quality -- chapter 2. The approach to quality : concepts and definitions -- chapter 3. History of quality -- chapter 4. The ISO 9000 family of quality management systems -- chapter 5. Quality management in laboratories -- chapter 6. Safety of the food supply chain and ISO 22000 -- chapter 7. The off-shoots of ISO 9001 -- chapter 8. Total quality, personalities who stand out -- chapter 9. Total quality management : awards -- chapter 10. The Toyota way and the Toyota production system (TPS) -- chapter 11. Total quality and the Six Sigma approach -- chapter 12. Moral and ethical issues -- chapter 13. Deontology of professions and functions -- chapter 14. Environmental management and the ISO 14000 family -- chapter 15. Social responsibility of organizations and ISO 26000.



9781466573000 (ebook : PDF)


Quality control.


Electronic books.