APA
Balaji B., . (2002). Services marketing And Management. New Delhi: S Chand & Co.
Chicago
Balaji B, . 2002. Services marketing And Management. New Delhi: S Chand & Co.
Harvard
Balaji B., . (2002). Services marketing And Management. New Delhi: S Chand & Co.
MLA
Balaji B, . Services marketing And Management. New Delhi: S Chand & Co. 2002.