APA
Smith I., . (2008). Meeting Customer Needs. New Delhi: Butterworth-Heinemann.
Chicago
Smith Ian, . 2008. Meeting Customer Needs. New Delhi: Butterworth-Heinemann.
Harvard
Smith I., . (2008). Meeting Customer Needs. New Delhi: Butterworth-Heinemann.
MLA
Smith Ian, . Meeting Customer Needs. New Delhi: Butterworth-Heinemann. 2008.