APA
Christopher Lovelock, Jochen Wirtz, . (2015). Service Marketing: People Technology, Strategy. New Delhi: Pearson.
Chicago
Christopher Lovelock, Jochen Wirtz, . 2015. Service Marketing: People Technology, Strategy. New Delhi: Pearson.
Harvard
Christopher Lovelock, Jochen Wirtz, . (2015). Service Marketing: People Technology, Strategy. New Delhi: Pearson.
MLA
Christopher Lovelock, Jochen Wirtz, . Service Marketing: People Technology, Strategy. New Delhi: Pearson. 2015.