APA
Sharma S., . (2018). Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence. Delhi: Sage.
Chicago
Sharma Sunil, . 2018. Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence. Delhi: Sage.
Harvard
Sharma S., . (2018). Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence. Delhi: Sage.
MLA
Sharma Sunil, . Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence. Delhi: Sage. 2018.