APA
Nargundkar R., Panda T. K., . (2005). Managing Customer Relationships in Service Industries. : .
Chicago
Nargundkar Rajendra, Panda Tapan K, . 2005. Managing Customer Relationships in Service Industries. : .
Harvard
Nargundkar R., Panda T. K., . (2005). Managing Customer Relationships in Service Industries. : .
MLA
Nargundkar Rajendra, Panda Tapan K, . Managing Customer Relationships in Service Industries. : . 2005.