Itil® Version 3 at a Glance (Record no. 12412)
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| 020 ## - | |
|---|---|
| -- | 9780387773933 |
| -- | 978-0-387-77393-3 |
| 024 7# - | |
| -- | 10.1007/978-0-387-77393-3 |
| -- | doi |
| 050 #4 - | |
| -- | QA75.5-76.95 |
| 072 #7 - | |
| -- | UY |
| -- | bicssc |
| 072 #7 - | |
| -- | COM069000 |
| -- | bisacsh |
| 072 #7 - | |
| -- | COM032000 |
| -- | bisacsh |
| 082 04 - | |
| -- | 005.743 |
| -- | 23 |
| 100 1# - | |
| -- | Long, John O. |
| -- | author. |
| 245 10 - | |
| -- | Itil® Version 3 at a Glance |
| -- | [electronic resource] : |
| -- | Information Quick Reference / |
| -- | by John O. Long. |
| 264 #1 - | |
| -- | Boston, MA : |
| -- | Springer US, |
| -- | 2008. |
| 300 ## - | |
| -- | online resource. |
| 336 ## - | |
| -- | text |
| -- | txt |
| -- | rdacontent |
| 337 ## - | |
| -- | computer |
| -- | c |
| -- | rdamedia |
| 338 ## - | |
| -- | online resource |
| -- | cr |
| -- | rdacarrier |
| 347 ## - | |
| -- | text file |
| -- | |
| -- | rda |
| 505 0# - | |
| -- | Service Strategy -- Service Design -- Service Transition -- Service Operation -- Continual Service Improvement. |
| 520 ## - | |
| -- | ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® volume 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. The desk reference’s unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. ITIL® Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® Version 3 implementation. Each chapter in ITIL® Version 3 at a Glance summarizes one of the ITIL® v3 books in the following consistent structure: - Brief Description of the Stage - Overview Diagram of the Stage - Key Concepts of the Stage - Practices or Processes - Roles - Process Purpose -Overview Diagram -Key Concepts |
| 650 #0 - | |
| -- | Computer science. |
| 650 #0 - | |
| -- | Information Systems. |
| 650 14 - | |
| -- | Computer Science. |
| 650 24 - | |
| -- | Models and Principles. |
| 650 24 - | |
| -- | Management of Computing and Information Systems. |
| 710 2# - | |
| -- | SpringerLink (Online service) |
| 773 0# - | |
| -- | Springer eBooks |
| 776 08 - | |
| -- | Printed edition: |
| -- | 9780387773926 |
| 856 40 - | |
| -- | http://dx.doi.org/10.1007/978-0-387-77393-3 |
| 912 ## - | |
| -- | ZDB-2-SCS |
| 950 ## - | |
| -- | Computer Science (Springer-11645) |
| 999 ## - | |
| -- | 12412 |
| -- | 12412 |
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