E-government and Public Sector Process Rebuilding (Record no. 12608)
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| 020 ## - | |
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| -- | 9781402079955 |
| -- | 978-1-4020-7995-5 |
| 024 7# - | |
| -- | 10.1007/b116842 |
| -- | doi |
| 050 #4 - | |
| -- | QA76.9.M3 |
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| -- | UYZM |
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| -- | BUS083000 |
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| -- | COM032000 |
| -- | bisacsh |
| 082 04 - | |
| -- | 005.74 |
| -- | 23 |
| 100 1# - | |
| -- | Andersen, Kim Viborg. |
| -- | author. |
| 245 10 - | |
| -- | E-government and Public Sector Process Rebuilding |
| -- | [electronic resource] : |
| -- | Dilettantes, Wheel Barrows, and Diamonds / |
| -- | by Kim Viborg Andersen. |
| 264 #1 - | |
| -- | Boston, MA : |
| -- | Springer US, |
| -- | 2005. |
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| -- | IX, 223 p. |
| -- | online resource. |
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| -- | text |
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| -- | text file |
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| -- | Presentation of the PPR-Model -- The Activity and Customer Centric Approach -- The Domains and Directions of IT Impacts -- Digital Wheelbarrows in Local Government -- E-Government Objectives, Means, and Reach -- The Organizational Membrane Penetrated by Mobile Technologies -- E-Procurement: The Improvement of Supporting and Strategic Operations -- Instrumental Digital Customer Involvement -- Evaluation of IT Applications -- Development of E-Government Applications -- Conclusion. |
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| -- | E-government and Public Sector Process Rebuilding: Dilettantes, Wheelbarrows, and Diamonds provides an input to rebuild and improve the processes in which the public sector perform activities and interact with the citizens, companies, and the formal elected decision-makers. Through eleven chapters, the book emphasizes information systems (IS) as the vehicle for redirecting the public sector towards its key customers. The book stresses serious capability challenges inhibiting the digital transformation using activity and customer centric applications. The dilettantes in the public sector are in need of upgrading, rethinking, and refocusing their use of IS. There is a need to revisit the extensive use of digital wheelbarrows to transmit data, and complement the transactional focus with IT-enabled analysis of the activities. There is also a need to recognize that IS are not just flashy and shining diamonds to be shown off on special occasions. IS are, as most diamonds, manufactured products, part of the activities and intended for replacement whenever the diamonds are no longer suitable for serving their purpose - diamonds do not last forever. |
| 650 #0 - | |
| -- | Computer science. |
| 650 #0 - | |
| -- | Computer Communication Networks. |
| 650 #0 - | |
| -- | Information Systems. |
| 650 #0 - | |
| -- | Management information systems. |
| 650 14 - | |
| -- | Computer Science. |
| 650 24 - | |
| -- | Management of Computing and Information Systems. |
| 650 24 - | |
| -- | Business Information Systems. |
| 650 24 - | |
| -- | Computer Communication Networks. |
| 650 24 - | |
| -- | Computer Science, general. |
| 710 2# - | |
| -- | SpringerLink (Online service) |
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| -- | Springer eBooks |
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| -- | Printed edition: |
| -- | 9781402079948 |
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| -- | http://dx.doi.org/10.1007/b116842 |
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| -- | ZDB-2-SCS |
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| -- | Computer Science (Springer-11645) |
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| -- | 12608 |
| -- | 12608 |
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