APA
Evans J. R., Dalal K. B., . (2015). Total Quality: Management, Organization, and Strategy. Bangalore: Charotar Publishing House.
Chicago
Evans James R, Dalal Ketki B, . 2015. Total Quality: Management, Organization, and Strategy. Bangalore: Charotar Publishing House.
Harvard
Evans J. R., Dalal K. B., . (2015). Total Quality: Management, Organization, and Strategy. Bangalore: Charotar Publishing House.
MLA
Evans James R, Dalal Ketki B, . Total Quality: Management, Organization, and Strategy. Bangalore: Charotar Publishing House. 2015.