TY  - BOOK
AU  - Jaccard,Michel
TI  - The objective is quality: an introduction to performance and sustainability management systems 
SN  - 9781466573000 (ebook : PDF)
PY  - 2013///]
CY  - Boca Raton
PB  - CRC Press
KW  - Quality control
KW  - Electronic books
KW  - lcsh
N1  - Includes bibliographical references; chapter 1. The environment of quality -- chapter 2. The approach to quality : concepts and definitions -- chapter 3. History of quality -- chapter 4. The ISO 9000 family of quality management systems -- chapter 5. Quality management in laboratories -- chapter 6. Safety of the food supply chain and ISO 22000 -- chapter 7. The off-shoots of ISO 9001 -- chapter 8. Total quality, personalities who stand out -- chapter 9. Total quality management : awards -- chapter 10. The Toyota way and the Toyota production system (TPS) -- chapter 11. Total quality and the Six Sigma approach -- chapter 12. Moral and ethical issues -- chapter 13. Deontology of professions and functions -- chapter 14. Environmental management and the ISO 14000 family -- chapter 15. Social responsibility of organizations and ISO 26000; Also available in print format
UR  - http://marc.crcnetbase.com/isbn/9781466573000
ER  -