000 03275nam a22004935i 4500
001 978-1-4020-7995-5
003 DE-He213
005 20201213200458.0
007 cr nn 008mamaa
008 100301s2005 xxu| s |||| 0|eng d
020 _a9781402079955
_9978-1-4020-7995-5
024 7 _a10.1007/b116842
_2doi
050 4 _aQA76.9.M3
072 7 _aUYZM
_2bicssc
072 7 _aUKR
_2bicssc
072 7 _aBUS083000
_2bisacsh
072 7 _aCOM032000
_2bisacsh
082 0 4 _a005.74
_223
100 1 _aAndersen, Kim Viborg.
_eauthor.
245 1 0 _aE-government and Public Sector Process Rebuilding
_h[electronic resource] :
_bDilettantes, Wheel Barrows, and Diamonds /
_cby Kim Viborg Andersen.
264 1 _aBoston, MA :
_bSpringer US,
_c2005.
300 _aIX, 223 p.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
505 0 _aPresentation of the PPR-Model -- The Activity and Customer Centric Approach -- The Domains and Directions of IT Impacts -- Digital Wheelbarrows in Local Government -- E-Government Objectives, Means, and Reach -- The Organizational Membrane Penetrated by Mobile Technologies -- E-Procurement: The Improvement of Supporting and Strategic Operations -- Instrumental Digital Customer Involvement -- Evaluation of IT Applications -- Development of E-Government Applications -- Conclusion.
520 _aE-government and Public Sector Process Rebuilding: Dilettantes, Wheelbarrows, and Diamonds provides an input to rebuild and improve the processes in which the public sector perform activities and interact with the citizens, companies, and the formal elected decision-makers. Through eleven chapters, the book emphasizes information systems (IS) as the vehicle for redirecting the public sector towards its key customers. The book stresses serious capability challenges inhibiting the digital transformation using activity and customer centric applications. The dilettantes in the public sector are in need of upgrading, rethinking, and refocusing their use of IS. There is a need to revisit the extensive use of digital wheelbarrows to transmit data, and complement the transactional focus with IT-enabled analysis of the activities. There is also a need to recognize that IS are not just flashy and shining diamonds to be shown off on special occasions. IS are, as most diamonds, manufactured products, part of the activities and intended for replacement whenever the diamonds are no longer suitable for serving their purpose - diamonds do not last forever.
650 0 _aComputer science.
650 0 _aComputer Communication Networks.
650 0 _aInformation Systems.
650 0 _aManagement information systems.
650 1 4 _aComputer Science.
650 2 4 _aManagement of Computing and Information Systems.
650 2 4 _aBusiness Information Systems.
650 2 4 _aComputer Communication Networks.
650 2 4 _aComputer Science, general.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9781402079948
856 4 0 _uhttp://dx.doi.org/10.1007/b116842
912 _aZDB-2-SCS
950 _aComputer Science (Springer-11645)
999 _c12608
_d12608