| 000 | 00373nam a2200145Ia 4500 | ||
|---|---|---|---|
| 005 | 20250814115454.0 | ||
| 008 | 250729s9999 xx 000 0 und d | ||
| 020 | _a8125912054 | ||
| 100 | _aZikmund, William G. | ||
| 245 | 0 | _aCustomer Relationship Management | |
| 260 |
_aNew York _bJohn Wiley & Sons _c2004 |
||
| 300 | _axix,179 | ||
| 700 | _aMcLead.Gilbert | ||
| 942 | _cBK | ||
| 999 |
_c13837 _d13837 |
||