000 00376nam a2200145Ia 4500
008 160630s9999 xx 000 0 und d
020 _a9788131501894
100 _aEvans, James R
245 _aTotal Quality: Management, Organization, and Strategy
250 _a4
260 _aSingapore
_bThomson Publishing
_c2007
300 _a479
942 _cREF
999 _c3409
_d3409