000
00345nam a2200133Ia 4500
008
160630s9999 xx 000 0 und d
020
_a
9788131509845
100
_a
Fryman, Mark A.
245
_a
Quality Management: A Process Improvement Approach
260
_a
New Delhi
_b
Cengage
_c
2009
300
_a
286
942
_c
REF
999
_c
5085
_d
5085