000 | 00356nam a2200145Ia 4500 | ||
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008 | 241013s9999 xx 000 0 und d | ||
020 | _a9798174464124 | ||
100 | _aNargundkar,Rajendra | ||
245 | 0 | _aManaging Customer Relationships in Service Industries | |
250 | _a10 | ||
260 | _c2005 | ||
300 | _aix,266 | ||
700 | _aPanda,Tapan K. | ||
942 | _cREF | ||
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